Media Devices


The chipset can drive many of the onboard components such as network, sound, and video. The steps in this document describe how to troubleshoot and fix the problem when there is no sound coming from the internal or external Notebook speakers. It drives many of the onboard components such as network, sound, and even video. What is the difference between software, driver, and firmware? For software and drivers from HP:

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For some computers built beforepress the power button and immediately press the F1 key repeatedly.

MS Fix it KB I disabled all devices and ran find devices nothing opened up and chose show all disabled devises I reabled them tested still no sound. Review the following descriptions of the difference between software, drivers, and firmware:. The Driver Recovery process in the HP Recovery Manager restores audio drivers for the sound hardware that came pre-installed on the computer.

Are you looking for a device driver because you updated Windows? Ppavilion keep your HP or Compaq computer running smoothly, update software on a regular basis. If your computer does not have an Internet connection, download the chipset from another computer. You might not need a driver. Use Device Manager to get any available updates for Windows 7 or later. Sound Device in Device Manager.


If Other devices is not listed, Windows was able to identify and set up all plug and play hardware on the computer. However, if the computer displays messages about connecting a USB 2. Right-click a name of one of the unknown devices and select Update Driver Software. Install an updated audio driver to continue troubleshooting.

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Verify that the sound device is enabled in Device Manager If there is no pavulion from the speakers or from the headset, follow the steps below to determine the state of the sound hardware within the Device Manager.

Also, the selected Windows Vista power management scheme might be reducing computer performance. That is, you cannot find a printer driver from the software and driver download page for your HP computer. For most computers built from topress the power button and immediately press the F10 key repeatedly.

Try your sound after each of these steps. If sound volume is low, but only in one software application, try to find and adjust sound settings for the software program that is producing low volume.

HP PCs – Downloading or Updating Software and Drivers | HP® Customer Support

Find the software version of an application: Also, if you had your computer configured to order, you need to reinstall certain software programs using their installation discs. If not, go to Step 8: Message 2 of For a list of websites, see the Get updates from the maker of the software or hardware section in this document.


If the driver is not available from HP, you can find the name and manufacturer of the chipset on the product specifications for your computer model.

If the sound device is still not working properly, go to Step 6: What auio the difference between software, driver, and firmware? Troubleshooting specific problems If you continue to experience problems after restoring sound to the Notebook computer internal speakers, select a problem below to address specific issues. From the list of available software and driver categories, find the software or driver. If the sound device is disabled, right-click the name of the sound device, and then click Enable.

HP PCs – Downloading or Updating Software and Drivers

Resetting the optical drive is similar to z610e the cache on the computer by restarting it. Is the Windows version on my computer bit or bit? Several hardware or software issues may cause sound and audio problems.